MBT East Lynne Filling Station
Cashback Rewards Programme
Terms and Conditions
These Terms and Conditions (“Terms”) govern participation in the MBT Jacqueline Filling Station Cashback Rewards Programme (“the Programme”). By participating, customers agree to be bound by these Terms.
1. Programme Overview
1.1 The Programme is offered by MBT Jacqueline Filling Station, located at 649 Jacqueline Drive, Garsfontein, Pretoria.
1.2 The Programme rewards customers for qualifying fuel purchases, as determined by MBT Jacqueline Filling Station from time to time.
1.3 MBT Jacqueline Filling Station reserves the right to determine or amend the qualifying criteria for earning cashback rewards at its discretion.
2. Administration of the Programme
2.1 The Programme is administered by Figment Rewards, a third-party service provider.
2.2 MBT Jacqueline Filling Station shall not be liable for any losses, damages, or claims arising from system errors, technical failures, incorrect reward allocation, or malfunction of the third-party system, to the extent permitted by law.
2.3 Customers acknowledge that participation in the Programme is at their own risk, subject to applicable consumer protection laws.
3. Earning and Redeeming Cashback
3.1 Cashback rewards may be earned only on qualifying transactions, as determined by MBT Jacqueline Filling Station.
3.2 Cashback rewards may only be redeemed at the MBT Jacqueline Filling Station and cannot be transferred, refunded, exchanged for cash, or used at any other filling station or retailer.
3.3 Cashback rewards cannot be redeemed as cash at any time, and no cash-out facility is available.
3.4 To earn cashback rewards, the customer must present their registered rewards card at the time of payment.
3.5 If a rewards card is not presented before payment is processed, no cashback rewards will be earned for that transaction.
3.6 Rewards cards must be registered in order to earn cashback rewards.
3.7 MBT Jacqueline Filling Station reserves the right to determine, amend, or exclude products from eligibility for cashback rewards.
4. Validity of Cashback Rewards
4.1 Cashback rewards are valid for a period of 12 (twelve) months from the date on which they are earned.
4.2 Any cashback rewards not redeemed within the 12-month validity period will automatically expire.
4.3 Expired rewards cannot be reinstated under any circumstances.
5. Changes to Cashback Structure
5.1 MBT Jacqueline Filling Station may amend any aspect of the Programme at its discretion. Where required by law, reasonable notice of such changes will be provided. Continued participation in the Programme constitutes acceptance of any amendments.
6. Loyalty Card Usage
6.1 Customers may be issued a cashback or loyalty card in order to participate in the Programme.
6.2 The rewards card must be presented at the time of purchase to earn or redeem cashback rewards.
6.3 MBT Jacqueline Filling Station shall not be responsible for unrecorded or lost rewards where a customer fails to present their rewards card.
6.4 Rewards cards and any accrued benefits are not transferable.
6.5 Employees of MBT Jacqueline Filling Station may not use customer rewards cards or earn cashback rewards on behalf of customers.
7. Lost, Stolen or Damaged Cards
7.1 Customers must report lost, stolen, or damaged cards as soon as reasonably possible. It remains the responsibility of the customer to request deactivation of the card.
7.2 If cashback rewards are redeemed before the card is blocked, MBT Jacqueline Filling Station shall not be liable for any loss of rewards or funds, to the extent permitted by law.
7.3 Customers may replace a lost, stolen or damaged card, subject to a replacement fee of R20 (twenty rand).
7.4 The replacement card fee may be adjusted from time to time at the discretion of MBT Jacqueline Filling Station.
8. Programme Termination or Suspension
8.1 MBT Jacqueline Filling Station may suspend or terminate the Programme, or customer participation, by giving sixty (60) days’ notice, where reasonably practicable.
8.2 In the event of termination of the Programme, any unredeemed cashback rewards will remain valid for redemption for sixty (60) days from the termination date, after which they will be forfeited.
8.3 MBT Jacqueline Filling Station reserves the right to terminate a customer’s participation immediately in cases of suspected misuse, fraud or breach of these Terms. Any cashback rewards may be forfeited in such circumstances, subject to applicable law.
9. Marketing Information
9.1 By providing personal information and opting in to receive communications, the customer consents to receiving Programme-related and marketing communications via email and/or telephone.
9.2 Customers may opt out of the Programme at any time by informing the Manager of MBT Jacqueline Filling Station of their intention to terminate participation and cancel their rewards card. Any rewards will be forfeited by the customer upon cancellation of their rewards card.
10. General
10.1 Participation in the Programme constitutes acceptance of the most recent version of these Terms.
10.2 A copy of the most recent Terms is available at www.mbtrewards.co.za or at the Manager of MBT Jacqueline Filling Station.
10.3 MBT Jacqueline Filling Station may amend the Terms from time to time.
10.4 Customers are responsible for familiarising themselves with the most recent version of the Terms.
10.5 Continued participation in the Programme constitutes acceptance of the most recent Terms.
10.6 These Terms constitute the entire agreement between the customer and MBT Jacqueline Filling Station relating to the Programme.
10.7 MBT Jacqueline Filling Station shall not be bound by any representations, warranties, or promises not expressly set out in these terms.
10.8 These Terms & Conditions are governed by the laws of the Republic of South Africa.